Broken RockBand 2 Drum Pads, Best Buy Retarded

October 31, 2008October 31, 2008| schommerschommer| 0 Comment| 10:07 am
Categories:

We purchased Rock Band 2 and the Drum Kit on the week of launch, having played on the drums for about a month we’ve already broke them. This time, however, it’s not the foot pedal, but the blue and yellow drum heads, now having smashed little holes in the center.

It’s not abuse when the object of the game is to hit the pads with sticks, right? Hopefully not, as we’re not the first to beat the pads to the breaking point using standard pressure and part-time play. In the full month we’ve had little time to really rock out with Rock Band 2 but we play when we can. It seems a bit early to already have blown out the pads.

The issue is simple: the blue and yellow pads have a dent/hole under the rubber surface, pressing down on the pad allows you to easily feel the plastic “button” which executes the hit. The middle of these two pads can be seen sunk in while the red pads center is popping up as if the rubber has let go from the surface and risen. Needless to say, the “bounce back” on the pads was gone.

Unfortunately, I didn’t take a photo of the busted instruments before returning it to Best Buy. Being the smart gamer that I am, I was sure to purchase a two-year extended warranty right from Best Buy prior to walking out with the initial purchase. Although a nice red paper arrives in the box that says “do not return to retail outlet” if it breaks, my warranty allowed me to do so upon destroying the set.

Of course, Best Buy was out of stock in the “Wireless Drum Kit” version of Rock Band 2, only having the “Special Edition” (translation: comes with everything.) Best Buy refused to swap out the drums from the Special Edition kit and their computers “were down” so they couldn’t find any stock numbers or estimates on new kit arrivals.

Computers are down?

I asked Best Buy to call up local stores in the area to see if they had any on the store floor but Best Buy is completely and utterly useless if their computers are down. They have absolutely no method of calling any other nearby stores unless the computers are up; apparently, they do not keep a store phone record on paper anymore so they couldn’t help me.

Best Buy doesn’t know how to dial a phone directory to find local stores and I sure as hell wasn’t going to oblige them with a Circuit City next door. They returned my busted product for a cash refund (including my two-year warranty) and I walked over to Circuit City and got myself a new one with a warranty.

I commend Best Buy for giving me a full cash refund, especially since I purchased it on a credit card and used my Reward Points card. I commend Circuit City for having them in stock and pray they’re still in business for the life of my warranty.

I am saddened that Best Buy is retarded when it comes to technology and not having a secondary method to help customers when their computers are on the fritz. I am saddened to see Rock Band 2‘s drum kit to fail after a month of gaming.

0 thoughts on “Broken RockBand 2 Drum Pads, Best Buy Retarded”

  1. If you purchased the 2 yr plan just call the number and have them pay for the shipping back. Granted your gonna spend some time with out Rock band for a week or 2 , but they’ll send you a gift Card for the Amount of the purchase – the service plan.

    LOL …how you think i got rock band 2….hehe
    I just sent RB1 back last week….lol

    Reply

  2. If you purchased the 2 yr plan just call the number and have them pay for the shipping back. Granted your gonna spend some time with out Rock band for a week or 2 , but they’ll send you a gift Card for the Amount of the purchase – the service plan.

    LOL …how you think i got rock band 2….hehe
    I just sent RB1 back last week….lol

    Reply

  3. Yeah, the problem I had was I didn’t want to lose the time waiting. That’s the worst part; I do have the old RB1 kit, but I bought the new one, want to use the new one and I want to use it now 🙂

    Reply

  4. Yeah, the problem I had was I didn’t want to lose the time waiting. That’s the worst part; I do have the old RB1 kit, but I bought the new one, want to use the new one and I want to use it now 🙂

    Reply
  5. Pingback: Circuit City Denied Sony Shipment, In Transit | Gaming Podcast
  6. Pingback: Circuit City Denied Sony Shipment, In Transit | Gaming Podcast

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Post

Beta: Wrath of the Lich King – Initial ReactionBeta: Wrath of the Lich King – Initial Reaction

The long awaited Wrath of the Lich King is here! By long awaited, really, I mean, I waited a long time to get patch after patch of the next expansion to Blizzards best of MMORPG. Although I don’t know the architecture to creating the patches, it seems so dated in methodology. Why must I download 5GB of patches when one can just supply me with an option to pull everything.

The initial download was roughly 1.8GB for what I assume would be “the DVD” you’d be buying in the store. Once I install that baseline it requires another roughly 1.2GB “update” before you can launch the application. Once you launch the WoW executable it must download another 500MB or so of patch data followed by another 100MB of patch data followed by another 500MB of patch data. Then, and only then, can you login and start playing!

My first option was to use the character I transferred over from Scarlet Crusade and jump into the world. Wishfully thinking, I also migrated over my addons to see what would work. After receiving more errors than I can explain I logged out and disabled all the addons. We’ll wait on those.

Within seconds I noticed the date in the top corner, it seems WoW has evolved over the years from a black vortex of time suckage to something a bit more user friendly. An older patch included a clock on the map so you know how many hours you’ve got before the sunrises, allowing you to sneak in a few hours of sleep before work. Now, they’ve included a calendar so you will know just how many days you’ve been up without food or drink. I kid.

(more…)

Read MoreRead More

Wii Will Beat PS2 in Sales, PS3 Like GameCube?Wii Will Beat PS2 in Sales, PS3 Like GameCube?

If the sales continue as they have been for Nintendo and their little white Wii, you’ll be looking at the top-dog for overall console says–best selling console ever. This would push Sony’s PlayStation 2 to the second spot of awesome console victories over the last seven generations of gaming hardware.

gamecubeBefore Sony fans unite to comment storm, remember, the PS2 had a lot of great games and continues to have games coming through for its console. People are still debating the life-span of the Wii product line, regardless to overall sales figures while the PS2 no doubt had a long live and still continues to have a long life, heck 30%+ of gamers still play the darn thing. Sony has been able to utilize the PS2 and its profitability to glide through the initial PS3 sales slump and get the momentum growing for their current generation console.

Yet, some folks are comparing the PlayStation 3 to the GameCube in terms of sales performance.

“During the first 26 month period, the PS3 sold 6.79 million units in the U.S., compared to 6.75 million GameCubes during its first 26 months. While the GameCube finished a distant third last generation, the console was profitable for Nintendo.” (Kotaku)

Before you get out your flame pens, this analogy wasn’t constructed by me, I’m merely the messenger. Again, to defend Sony (read: put on  my flame retardant outfit) Sony’s console is slowly building momentum, depending on who’s statistics you read anyway, and their product will eventually become a profitable sale. The GameCube was profitable as well but boasted “dozens” of great games to play while the PS3 obviously is pushing to become the hardcore gamers console of choice with top tier graphics, blu-ray playback and a free online service. GameCube was really just a cube that played some games, a one-trick-poney as it where.

It still feels odd to say Nintendo is winning and Sony isn’t winning (I avoid the term losing to yet again to kill the flames) and… Microsoft?

Microsoft, in my opinion, is in the best possible situation. They’re not being targetted as the number one console and being critizised for holding such a position and they’re not dragging near the bottom to be poked fun at by the industry and bloggers around the world (mainly, the United States.) They’re stealthing by with good sales compared to the last generation console by “improving its fortunes.” The Xbox 360 “sells 18 percent faster than its predecessor, according to NPD figures, and even turned a profit, something the original Xbox never did” according to VentureBeat.

The PlayStation 3 has many years ahead of it and we’re sure plenty of gamers will eventually buy into the console because the technology within that black box is designed to last many years. Considering only 30% of the United States is rolling with an HD-TV it’s not surprising they’re not jumping at the opportunity to own a PlayStation 3. Why is the news all over the PlayStation 3 and talking trash about it? Sony was the console to beat when the PlayStation 2  reigned the industry, to see the console go from #1 to #3 in a single generation is shocking but not new; we saw Nintendo suffer the same fate when the PlayStation originally launched.

But, is the PS3 like the GameCube? There are too many factors to make that comparison, especially considering the growth in the game industry, the growth of storage and video technology and the general acceptance of video games. Hell, you can buy video games at convenience stores in the United States now, the industry isn’t the same as it was in 2001.

Please discuss…but don’t shoot the messenger. 🙂

Read MoreRead More

Users Pwn MetaCritic Review SubmissionsUsers Pwn MetaCritic Review Submissions

Although we’ve found Metacritic a userful resource for game reviews, many folks have gone on a user submission rampage to discredit games that haven’t even launched yet. Their first attack was on LittleBigPlanet followed by Resistance 2, now their hitting Gears of War 2.

While Gears of War 2 has a Metacritic score of 94/100 the user’s have reviewed it to be a 3.5 out of 10, with a bright red box around the user review due to its low nature we’re sure. Although users are free to give their own honest representation of the game from their perspective, Gears of War 2, as of the review dates, hasn’t been released yet – these reviews are bogus.

This style of attack was popularized in Spore, when Amazon got nailed with poor reviews of the game because Spore’s “Draconic” DRM made people angry. However, it’s more reasonable for people to voice their opinion on a known issue with a game; Gears of War 2 review spamming is just mean.

We use Metacritic as guidance when we do our gaming podcast to understand what games are rated in the industry, but we don’t use user reviews as our main guide. There are plenty of folks out there that may utilize these reviews in more seriousness because they may feel journalists reviews are tainted by advertisers or “the man” and want the common gamers opinion.

The common gamer cannot possibility be reviewing Gears of War 2 before the title has arrived. This is bogus. Metacritic has this to say:

“My advice for our faithful users is to focus your attention on the Metascore for this game and not the thousands of user votes, most of which have been submitted before said users have played the game. This is a gaming community, and if people want to stuff the ballot box, there’s not much I can do at this point. When we upgrade the registration requirements for participation on the site in the near future, this type of thing won’t happen. We’ll post the full legitimate user reviews upon the game’s release. As always, thanks for using the site.” (1up)

So, to those looking for holiday gaming gifts, keep this in mind while you start hunting down games you’ll want to buy.

Read MoreRead More