Tag: DRM

EA’s Spore Spawns Class Action LawsuitEA’s Spore Spawns Class Action Lawsuit

As most folks expected, Electronic Arts use of the SecuROM trojan install has sparked up a little class action lawsuit against the publisher. At first, EA thought they could just bump the total installs from three to five to make gamers happy, but they’re out for blood.

With an amazon rating of 1.5 stars and 2900+ ratings, it’s obvious that people are not happy with the security system used by Electronic Arts for this title. Forbes mentions how pirated the game has become since the DRM news went hot and pirates are touting to download it for free to make your “voice” heard. Legally, you can make your voice heard by setting up a class action lawsuit and so it begins!

“Although consumers are told the game uses access control and copy protection technology, consumers are not told that this technology is actually an entirely separate, stand-alone program which will download, install, and operate on their computer,” read the complaint. “Once installed, it becomes a permanent part of the consumer’s software portfolio. Even if the consumer uninstalls Spore, and entirely deletes it from their computer, SecurROM remains a fixture on their computer unless and until the consumer completely wipes their hard drive through reformatting or replacement of the drive.” (gamespot)

It seems everything boils down to the how EA went about protecting their assets. Nobody faults the publisher for trying to keep their products out of the hands of pirates. The pure fact that EA has chosen to install separate products that snoop on your operations and can malfunction your system is the hart hitting point. Rubbing it in worse, pirates had the game broken and free to download prior to the release of Spore in the US.

Although the license agreement will state the product uses a digital rights management technique, it fails to explain the details of the SecuROM’s stealth install and inability to remove itself without wiping the hard disk.

The suit accuses EA of “intentionally” hiding the fact Spore uses the SecurROM.

Spore DRM, Less Than TransparentSpore DRM, Less Than Transparent

It turns out Electronic Art’s Spore has some digital rights management (DRM) under the hood that’s irking a few video game players. We use the term “few” lightly, as game players use their voices to be heard and let them ring loud! Taking a gander at Amazon.com’s listing of Spore and you’ll see 797 customer reviews with an average rating of 1-star.

What’s the problem with the DRM? It’s almost easier to ask what isn’t the problem with the DRM in Spore. First, it’s intrusive, install Spore more than three times and you’ll have to call Electronic Arts to have them re-activate the game. Are we renting games now?

To re-activate your game with one more additional install will require you to give proof of purchase, so the comments say and, pretty much, you’re assumed to be pirating the product immediately. That might be over-reacting, a bit, but not really much considering the limitations on the product.

What if the DRM solution goes wrong? What if the game cannot access the Internet upon installation? There are plenty of what-if scenarios one can play out when they find their precious $50.00 game is phoning home to protect itself from you and your habits.

“This caused EA to remove the requirement that the game authenticate online every ten days, changing it to authentication whenever new content was added to the title. Unfortunately, that doesn’t seem to be enough, and the limit on installations is what gamers are now finding most heinous. Review-bombing Amazon is a particularly nasty way of getting the point across as well; casual gamers who aren’t aware of this campaign may not bother to read the content of the reviews and only assume the game isn’t very good.” (arstechnica)

No doubt all the negative press will result in a full on revolt, having gamers who’ve not purchased the title ding it with a 1-star to prove a point, why not? How else shall we fight “the man” and their unholy DRM solutions.

Oddly enough, you can find the game pirated already across the Internet, what has this proven? The game was found on torrent sites before it’s release, already cracked. It’s said they’re using a Sony DRM solution, a known DRM solution, which means hackers whom have already cracked this protection before had it un-shelled in a matter of hours.

What did the DRM get Electronic Arts but a PR nightmare and a bunch of people stealing it off the Internet now that they know it’s already available? Lot’s of publicity for very little gain; imagine the reviews and comments had they chosen to go without a DRM solution and be a pioneer of future technological solutions.Sure, it would be on a torrent site within hours… but it was anyway.